Frequently asked questions
Answers to what customers ask most
عام
Yes — fully Islamic slaughter by qualified butchers under documented religious supervision in certified abattoirs.
Certainly. You may visit our facility, or we will send you photos and video of your animal before slaughter.
Every animal is vet-inspected before and after slaughter; processing is done in a chilled environment with sterilised tools.
الطلبات والدفع
Cash on delivery (cash or card), or bank transfer with a receipt attached at checkout.
You can cancel for free before execution starts. After slaughter begins, cancellation is not possible.
Use the “Track order” page with your order number and phone, or your account. You will see step-by-step progress with media.
التوصيل
Same-day within Riyadh in most cases; 1–3 days for other cities, all in refrigerated vehicles.
Free within Riyadh; a small fee applies elsewhere and is waived above each city’s free-shipping threshold.
الخدمات
Skinning, cutting (quarters or small pieces), mincing, offal cleaning, vacuum packing, documentation, and charity distribution.
موسم الأضاحي
Early booking opens roughly two months before Eid, securing the best prices and earliest slots.
Yes — pick the day and time window from available slots; each slot has a limited capacity to ensure quality.
Yes — provide the name at checkout; we execute it, document it, and distribute per your instructions.